How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I HAVE SHARP AQUOS TV (PD205WJ) IT WAS WORKING AND ALL OF A

Customer Question

I HAVE SHARP AQUOS TV (PD205WJ) IT WAS WORKING AND ALL OF A SUDDEN IT STOPED. I TRIED TO UNPLUG IT AND PLUG AGAIN BUT STILL NOT WORKING
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: 2014
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NOTHING WORKING
JA: How long has this been an issue? What happened right before this popped up?
Customer: IT'S BEEN A MONTH. IT WAS WORKING AND SOPPED THE SCREEN WENT BLACK NO POWER
JA: Anything else you want the tv expert to know before I connect you?
Customer: THAT'S ALL THANKS
Submitted: 2 months ago.
Category: TV
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

Can you tell me the full model number of the tv, please?

An example would be lc-40e77un

Customer: replied 2 months ago.
PD205WJ
Expert:  Nathan replied 2 months ago.

That is not a valid model number.

Can you please look on the back of the tv for the model. It would be in the format I mentioned above.

Customer: replied 2 months ago.
That what is written on the back
Expert:  Nathan replied 2 months ago.

There is more there though, that is not the model number, it is a manufacturing or other code, but not the model I really need the correct model numb er to be able to help, please.

There should be other information printed on the back of the tv.

Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan