How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Purchased VIZIO tv 1-2 years ago. Has not been working. May

Customer Question

Purchased VIZIO tv 1-2 years ago. Has not been working. May be the remote control. Not sure.
What is my next step? Bought it at Walmar. Janet
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, Please tell me exactly what the set is doing. In other words, is even the power light lit, does the V show up on the screen? What is not working specifically (I am not there to see what you're seeing)?

Expert:  Aric replied 1 month ago.

Please view my reply and postback with some details so that I can help you.