Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestionsPlease let me know when you are ready to proceed .
We posted at the same time , phone is out
What is the tv doing now if anything ?Is there a light or blinking light at the front , clicking sound from inside when you plug in the power cord or try to turn it on ?Or completely dead no activity whatsoever ?
O.k but the screen is lit , is that what you`re saying ?
From what you described here i give this a 99% chance your main board is the culprit
Two versions of that board and i would need the letters after the model number to know which one
This will look something like ; 32LH5000-ZB BEKVLJG
I can also tell you that this board costs around $60 to buy and unless you do this yourself then a repair shop would not be a viable idea as it may cost approx. the same as buying a new one
If that answers your question please do not forget to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time (no additional charges) if you have questions or need further help or decide to go for a DIY type of repair
I see , then even better yes
Have it refunded or exchanged , not a repair , sorry had missed that date in your opening post
Definitely a problem with this tv and within a month your are entitled to an exchange or refund from the store , do not start a repair ticket
Any questions on this ?Remember that you can come back here at any time after rating (no additional charges) if you have other questions related to that