Have TV Questions? Ask a TV Technician
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestionsPlease let me know when you are ready to proceed .
Is tthe tv`s own menu also affected by this or shows up normal ?
What is connected to this tv ?Cable box,satellite,dvd,games etc. ?
O.k then it is possibly the problem if the TV's own menu shows up normal .
We`ll try a reboot
Pull the cable box power cord 30 secs and try it again , in the mean time pull out its connectors going to the tv and right back in securely
Let me know how that goes
Just keep pressing the input button once you have the cable box plugged back in and you`ll get back to it
You changed the input , go back to the one where the cable box is connected
Are you using a HDMI cable by the way or color coded cables ?
Where is your cable box connected in the tv ?
Look at your wiring and set your tv to that input and if you still have nothing then your cable box gave up the ghost
Do you happen to have something like a dvd or even an old vcr you could try on the tv ?
O.k then so you are set with coaxial and this means channel 3 or 4 , give that a shot
What you could try as well would be a set of audio/video cables like red/white/yellow , this may work and your cable box should have those terminals at the back
Otherwise yes it looks like your cable box would be the culprit but if possible you could try it on another tv and if it work fine there then you would be looking at a defective main board that cost some $90 parts alone and for a tv that age I don't think this would be a good idea
Let me know if you have other questions and if not for now then please do take the time to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you need further info or help . Thank you
Much welcome and please do not forget to rate with the stars at the top of your page (and SUBMIT) so i can get compensated for my time helping you.