Have TV Questions? Ask a TV Technician
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
-What is the full model number of this tv?
-What are the symptoms?
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ok, let me research
Only way to possibly get you the information is if you can remove the back off the tv and get the panel numbers off the sticker INSIDE the tv (the panel sticker).
Sticker on the lcd panel itself, not boards. may need to remove boards and/or brackets/shields to see BARE lcd panel.
Boards have to be able to be removed. Never heard of boards not being able to come off.
Numbers on boards do not allow us to look up the panel. Only the sticker on the lcd panel itself.
Wish there was another way, need sticker on lcd panel.
don't know what you mean by "frameless panel". maybe you provide some pictures to demonstrate.