Have TV Questions? Ask a TV Technician
Hello, Sorry you'r having problems. The questions above were produced by a computer, not a person. I am the actual tech here to help you.
That being said, I need you to grab the original LG remote and press MENU, and let me know if the TV's MENU appears over those lines or not.
This determines whether or not the issue is with the TV itself or the source/cabling (cable box, etc.).
Let me know.
Hello, I was just checking to see if you needed assistance with the question you posted? Let me know. Thanks.