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Richard
Richard, Technician
Category: TV
Satisfied Customers: 36116
Experience:  Avid TV Technician
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I have recently purchased a 65" 4K UHD tv, and I cannot

Customer Question

Good evening Pearl, I have recently purchased a 65" 4K UHD tv, and I cannot download the app necessary to set up the smartcast, my phone says I cannot do it, and I believe that Vizio has no program on an IPAD to do this also. Is there a way I can purchase a remote that has this all built in??????
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: just purchased it recently....
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: E65U-D3
JA: How long has this been an issue? What happened right before this popped up?
Customer: no problem, I just cannot download the vizio smarcast app.
JA: Anything else you want the tv expert to know before I connect you?
Customer: no.
Submitted: 7 months ago.
Category: TV
Expert:  Richard replied 7 months ago.

Hi there and welcome

There is an app for this for the iPad that you can use, you can download it from my link below (go there with your iPad)

https://itunes.apple.com/us/app/vizio-smartcast-cast-control/id1054033219?mt=8

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you