Facing TV Problems? Ask a TV Technician.
Hello, Please disregard the questions asked previously as they were asked by a computer. I am the actual tech helping you and will need more information to help you solve the issue:
1) What's the MODEL NUMBER off of the back of the Insignia TV?
2) Whom is your cable provider and what is the BRAND and MODEL off of the front of the cable box?
I'm unsure why you're unable to reply, but if you need help then please postback with the info requested.