My son gave me a 42 inch olevian tv, but I need the remote control
and a manual. Can you help?
JA: What's the model number of your TV? How old is it?
Customer: Model is 237-T12 unless you mean the very long nbr. Age I don't know.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I haven't tried because I was afraid I couldn't get back to regular veiwing, but I guess if I turned it off and back on it would wouk.I am only using HDM1 or 2. I don't remember, but that's all I want. I just need a way to adjust the brightness, colors etc.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing haS POPPED UP. i JUST WANT TO MAKE ADJUSTMENTS AND A MANUAL WOULD OUTLINE THIS. i JUST FIGURED i'D NEED THE REMOTE TO DO SO.
JA: Anything else you want the tv expert to know before I connect you?