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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I tried to unscramble channels, didnt realize I was deleting

Customer Question

I tried to unscramble channels, didnt realize I was deleting them,!! Wanted to reset tv to factory setting and maybe get back all channels??
JA: What's the exact make and model of your television? And how long has this been happening with the channels?
Customer: Just few days and its cable Samsung tv
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu works but Ive tried reprogramming and still says scrambled ch
JA: How long has this been an issue? What happened right before this popped up?
Customer: used auto program few times
JA: Anything else you want the tv expert to know before I connect you?
Customer: Dont have all channels want them back somehow, reboot maybe>??
Submitted: 6 months ago.
Category: TV
Expert:  Jack replied 6 months ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions(especially unplugging for hours );
Please let me know when you are ready to proceed .
Also ,Could you please give me the tv`s model number written on the back cover ?

Expert:  Jack replied 6 months ago.

How old is this tv ?

Expert:  Jack replied 6 months ago.

I can see you looking at my questions

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