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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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MY TV HAS NO SOUND, MDL 19PFL3504D/FLE, NO, IT JUST STARTED

Customer Question

MY TV HAS NO SOUND
JA: What's the make and model of your tv? Have you had any issues with the sound before?
Customer: MDL 19PFL3504D/FLE
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NO
JA: How long has this been an issue? What happened right before this popped up?
Customer: IT JUST STARTED TONIGHT
JA: Anything else you want the tv expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: TV
Expert:  Mike G. replied 1 month ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Please list everything that is connected to the tv? cable box or dvd player or....

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