How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I am just trying to connect my tv with this new receiver I

Customer Question

I am just trying to connect my tv with this new receiver I just got I have connected all of the things I think some of the plugs aren't the same color as the new ones I turn on tyhe tv nothing no signal
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: hold no I 'll go and see
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started I have put in the power cord hdm1 connected the satellite this other cord that has 2 red plug in 1 white i blue the only one that does not have a pulg is the blue the tv is a Dynex
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no so far
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 month ago.

- Could you please get me the model number written on back of TV?

- New receiver means cable box or some thing else?