Facing TV Problems? Ask a TV Technician.
Hello, sorry you're having problems. You need to use the Insignia remote to go into the audio settings and shut off the internal speakers, and then select the source you're plugged into on your Sony using the Sony remote's Input button to engage the digital or analog input on the Sony. Once the TV's speakers are shut off the sound should transmit through the set's audio out.
If you're still running into problems then please postback with the full model number of the Sony as well so we can proceed.
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