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Hello, Sorry you're having problems.
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Please check again and get me the full model number off of the back of the TV.
Also what is connected to the set (cable/SAT box, DVD, etc.) and do you have the same issue with all sources?
Simply send a reply back if you need assistance with the question you posted.
Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.- Could you please get me the model number written on sticker pasted on side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?These info will help to troubleshoot the problem.Thank you.