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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20539
Experience:  Custom home theater installer, authorized dealer top brands.
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Mi tv have strips across the screen, lg, yes, its new never

Customer Question

hi mi tv have strips across the screen
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: lg
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: its new never used
JA: Anything else you want the TV expert to know before I connect you?
Customer: yuo can see picher buth dosent stay still
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

What is the model number of the tv?

Do you see these lines over top of the LG menu screens also?

Am I understanding you correctly that this is a brand new tv, just purchased?

Customer: replied 1 month ago.
haumuch is this custing all togeter
Expert:  Nathan replied 1 month ago.

You had agreed to and already paid the initial chat fee which should be about 28. If you see a call offer that is optional and an additional fee on top of the chat.

Can you please provide the requested details above?

Customer: replied 1 month ago.
i have to go get the tv nomber, i will be back
Customer: replied 1 month ago.
mo 55lb5550-uy ser 409rmssod326
Customer: replied 1 month ago.
r yuo ther?
Customer: replied 1 month ago.
r yuo ther
Customer: replied 1 month ago.
sow i pade $28.00 and i hade no anser to the problem
Expert:  Nathan replied 1 month ago.

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.

Can you pleas answer all of the questions I asked, in addition to the model number:

Do you see these lines over top of the LG menu screens also?

Am I understanding you correctly that this is a brand new tv, just purchased?

Expert:  Nathan replied 1 month ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

Customer: replied 1 month ago.
hi nathan, yuo dont have to warry, a technicians came to mi home,tanks trying to help sencerelly joana
Expert:  Nathan replied 1 month ago.

You're welcome, and best of luck to you with repairs. If you'd like a 2nd opinion or other info I'm happy to help.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan