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Hello, Sorry you're having problems. Please ignore the auto-assistant (computer) questions above as they are not relevant. I have some questions of my own here. Regarding the Inputs, What specifically is connected to the TV (Cable/SAT box, DVD, Home Theater, etc.)?
Also with regards ***** ***** MENU, are you saying the set's OWN NATIVE MENU displays perfectly normally and clearly over those horizontal lines please?
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If you need help, please tell me what's connected to the set.
Okay, now grab the original LG remote and press MENU. Does the TV's native MENU display perfectly clearly and normally over those lines?
Are you still with me here?
Let me know about that check please