Facing TV Problems? Ask a TV Technician.
I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions.;Please let me know when you are ready to proceed .Also ,Could you please give me the tv`s model number written on the back cover ?
Got your other closed , we are not allowed to reply to duplicates
Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?Or directly to antenna/cable from the wall outlet ,no box with its own remote ?
O.k then the cable box is the one that controls the sound here so if you have sound on some channels this means the tv is fine and as far as I know cable boxes do not have the SAP (second audio program) option
Try to reboot that cable box by pulling out its power cord 30 secs or so
What would we be talking about here SCAM ???
I`m a real life tech. and certainly not a scammer
Not privy to any of the money matters here
not an employee here but an independent tech. that gets paid by this website once you rate me for my help .
Please use this link or phone number for these questions;http://ww2.justanswer.com/help 1.***-***-****
It certainly looks like your cable box is acting up , you could try another reboot , perhaps a bit longer like 2 minutes but I would get ready to call the cable company to have that box replaced
Let me know if you have other questions and if not for now then please do take the time to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you need further info or help . Thank you