2003 hitachi ultravision 42" plasma
. Past week getting small squares of pixilation as if the logic that 'makes up' for missing picture information is having a problem. Off and on again. I snapped some pics on my cell fone. trying to decide what to do.
JA: Can you guesstimate how old your Hitachi is? And just to clarify, what's the exact model?
Customer: bought it new in 2003, sorry do not have exact model number, can get tomorrow. It has receiver separate from the display.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu works fine, no pixilation there, same problem all channels so looks like might be the output of the receiver.
JA: How long has this been an issue? What happened right before this popped up?
Customer: about 1 week. nothing unusual happened to my knowledge.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I snapped two pics on my cell phone I can send you so you can see what its doing.