How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Lg 65 oled e6t will not start with the romote, No, the tv is

Customer Question

lg 65 oled e6t will not start with the romote
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No, the tv is new and switched on for the first time. The red indicator light comes on with the power and goes on and off with the remote but nothing comes on the screen
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I did not try either the menu or the source buttons as there was nothing on the screen and the indicator light stays on red
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing as the tv is being turned on for the first time
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Richard replied 1 month ago.

Hi there and welcome

When the TV has started, does the remote perform other functions on it such as changing channels?

Please let me know.