Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Can you please tell me the brand of the tv, and recheck the model, that does not appear to be a valid tv model.
Can you also tell me what connections you've been trying to use here, and what model your wireless device is?
My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.
I need to know what wireless device you are using, please. There are a lot of variables here. Using the optical output should not preclude the main tv speakers from working, there are other issues to address depending on the hardware used.
Hello, it appears your question is still open.Do you need more help with this?
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.Nathan
Using the optical connection would not preclude the main speakers from working,
are you not able to get any audio signal at all out of the optical port?What input sources are you using with the tv (Cable/satellite box, dvd, etc)?