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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Due to hurricane our 40" was almost drowned; however, the

Customer Question

Due to hurricane Matthew our 40" was almost drowned; however, the wires attached to it were not.
JA: What's the model number of your TV? How old is it?
Customer: pn43e45oa1fsza Version: ts02
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: This is the only TV, our major one, affected.
JA: How long has this been an issue? What happened right before this popped up?
Customer: We had a Hurricane.
JA: Anything else you want the TV expert to know before I connect you?
Customer: That's enough. We want to order the cables to start the TV and the other assortment of wires to connect to AT&T's wireless box.
Submitted: 4 months ago.
Category: TV
Expert:  Shahid replied 4 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 4 months ago.

I need following info of TV symptoms to troubleshoot the problem.

- Does TV power light turn On/ blink when press power button on TV or its remote?

- Does TV screen glow/ show light when turn On the TV?

Thanks.