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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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IT CONSTANTLY TURNS OFF AND THEN TURNS ON, NO, DPL SERIESE7

Customer Question

IT CONSTANTLY TURNS OFF AND THEN TURNS ON
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: NO, DPL SERIESE7 HL61A750
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I TRIED THE HDMI 1 AND TV BOTH HAD SAME ROBLEM
JA: How long has this been an issue? What happened right before this popped up?
Customer: OER THE LAST 2 - 3 MONTHS
JA: Anything else you want the TV expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.

Hello

Welcome

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

Sorry you are having problems here...

When the set shuts down is there any blinking lights in the front of the set?or does the light stay lit green?or does it go red?

Anthony

Customer: replied 1 month ago.
as I can remember at this time it stays green
Expert:  Anthony_Infotech replied 1 month ago.

OK these checks are important for diagnosis, if the light does stay green the next important check is >if you press the menu button of the sets own remote control does the menu come up please?

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