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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Bose remote RC28T1-27 will not work unless I stand 2 feet

Customer Question

My Bose remote RC28T1-27 will not work unless I stand 2 feet in front of unit
JA: What's the make/model of your device? How old is it?
Customer: Not sure can't get to the back to see. I think it is a Lifestyle 28 or 35 and is probably 12 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For probably 8-9 months. Changed batteries. Made sure ever thing was plugged in.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I have a hard time hearing low voices etc. on the TV thru the Bose
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Do you have any other remotes set up to control the bose system, such as a cable/satellite remote that will operate the bose volume?