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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Screen is blank, TC-P50VT25, Cannot get to the tv menu

Customer Question

screen is blank
JA: What's the model number of your TV? How old is it?
Customer: TC-P50VT25
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Cannot get to the tv menu because screen is blank
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing happened the night before. Problem occurred yesterday morning when we turned on the TV
JA: Anything else you want the TV expert to know before I connect you?
Customer: TV is 5 years old
Submitted: 6 months ago.
Category: TV
Expert:  Anthony_Infotech replied 6 months ago.

Hello

Welcome

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

Is the power-light lit or blinking please on the front of the set?if lit solid what color is it please?

Anthony

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