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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I will get that info. The TV just shut down last week and

Customer Question

Hi Pearl
JA: What's the model number of your TV? How old is it?
Customer: I will get that info. The TV just shut down last week and says no channels in
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Nothing works it only says no channels in master list. We have two other
JA: How long has this been an issue? What happened right before this popped up?
Customer: This happened last Tues night. It was working fine. we have two TV's that
JA: Anything else you want the TV expert to know before I connect you?
Customer: our 3 tv's are controlled by Dish with one hopper and two joies. They sent us a new hopper and it did not help. thanks John
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Can you please look on the back of the tv and tell me the brand and model information located there?

Can you also tell me exactly how/where the dish box is connected to the tv in question (look on the back, which port is the box plugged into there, such as hdmi1, hdmi2, av1, etc)?

Customer: replied 1 month ago.
Nathan
I agreed to the $5 deal NOT the $28 deal! Cancel my order as I will be doing the same!!
Expert:  Nathan replied 1 month ago.

The price is never just $5, that is the deposit to post your question, with the remainder being required upon working with an expert.

You may cancel from the help page.

Customer: replied 1 month ago.
I don't see a help page?
Expert:  Nathan replied 1 month ago.

There is a help section on the account page.