How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Master Fix It Your Own Question
Master Fix It
Master Fix It, Technician
Category: TV
Satisfied Customers: 9135
Experience:  25 + Years experience repairing TVs, VCRs Computer etc.
11519491
Type Your TV Question Here...
Master Fix It is online now
A new question is answered every 9 seconds

My tv went off last night and I can't get it to come back

Customer Question

My tv went off last night and I can't get it to come back on. The red on/off button blinks 8 times, pauses, then 8 times, etc.
Can you help me? I need to watch several games today!!
Marie Lynam
Submitted: 1 month ago.
Category: TV
Expert:  Master Fix It replied 1 month ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your TV?

Also were there any storms or power outages just prior to this problem?

Sincerely

Tech Michael

Customer: replied 1 month ago.
My tv is 3 years old.
There were no storms in area.
Customer: replied 1 month ago.
No power outages
Expert:  Master Fix It replied 1 month ago.

Hi thank you for that information.

one min...

Expert:  Master Fix It replied 1 month ago.

Marie, may I have the make, as there a re a few with the same model # lol;-)

Thank you much.

Tech Michael

Customer: replied 1 month ago.
I can't find the make. Where would it be?
Expert:  Master Fix It replied 1 month ago.

It should be on the front, and on the specs label on the back of the set ;-)

Customer: replied 1 month ago.
Is it Panasonic Plaza HDTV?
Expert:  Master Fix It replied 1 month ago.

Thanks Marie, I kind of thought it was a Panasonic. Did your TV shut off on its own like this or was it in this state when you went to use it?

Thank you

Tech Michael

Customer: replied 1 month ago.
I was watching the World Series game and it just went black!!
Expert:  Master Fix It replied 1 month ago.

Thanks Marie,

Please unplug your TV for 30 full minutes. Then plug it back in, and let me knwo if there are still errors? And how many blinks you get then.

That will tell me a lot.

Expert:  Master Fix It replied 1 month ago.

thank you for your patience really, these are technical issues and require all this so I can be sure whats wrong.

Tech Michael

Customer: replied 1 month ago.
Yea!! It worked!! Thank you, MichaelMarie Lynam
Expert:  Master Fix It replied 1 month ago.

AWESOME!
Please rate my service kindly using one of the ratings buttons so I can close this for you.

Have a great day!
Tech Michael