My tv is about 6-7 years old. It is an HDMI
LED and the sound keeps cutting in and out. It just started within the last 24 hours. What does that mean?
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: The model is Westinghouse and I haven't done any troubleshooting myself because I don't know where to begin.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV menu works fine. No, I don't have problems on all sources just the tv.
JA: How long has this been an issue? What happened right before this popped up?
Customer: This has just started within the last 24 hours and before this problem occurred everything was working just fine.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No that was about it.