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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Sharp tv will not display pictures from my pc hdmi output

Customer Question

my Sharp tv will not display pictures from my pc hdmi output or usb flash drive.
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: 2 years old 60" LC-60SQ15U LED
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I didn't go to menu, just selected both hdmi3 and/or usb port with flash drive only.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Never tried it before.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Not at this time, thanks.
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.