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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14174
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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No sound from hdmi port. sound when using start lead though,

Customer Question

Hi no sound from hdmi port. sound when using start lead though
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: start lead..
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no just cdmi. its a lg rz 37lz55
JA: How long has this been an issue? What happened right before this popped up?
Customer: just got the tv second hand last week. was trying to contact laptop. picture fine but no sound. Same when I try and connect satellite box using hdmi
JA: Anything else you want the TV expert to know before I connect you?
Customer: other inputs work fine expect hdmi
Submitted: 4 months ago.
Category: TV
Expert:  Anthony_Infotech replied 4 months ago.

Hello

Welcome

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks

Have you swapped the HDMI lead too?its also important the HDMI lead is no older than 12 months old as they have changed this lead many times

Let me know please

Anthony

Expert:  Anthony_Infotech replied 4 months ago.

How has this worked out please?

Anthony

Expert:  Anthony_Infotech replied 4 months ago.

Please consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

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