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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have operated a cabinet hung TV for 8 years (product #

Customer Question

I have operated a cabinet hung TV for 8 years (product # SPS36123). This morning it turned on and I had a picyure and sound for 30 seconds before it turned off. I've gone through your manual several times and cannot get it back to woek. I've checked all cords, no problem. I get radio but no TV.
What am I missing or is the TV junk?
Robin Taylor
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 month ago.

- Does power light on TV lit when press power button to turn On the TV?

Expert:  Shahid replied 1 month ago.

Please reply here and do not open fresh question as it would cost you more money.

Customer: replied 1 month ago.
Expert:  Shahid replied 1 month ago.

So TV is getting power but no picture appears, is this correct?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
correct
Expert:  Shahid replied 1 month ago.

Thanks, ***** ***** phone call request from you, let me try to make phone call.

Expert:  Shahid replied 1 month ago.

There was an issue with payment, can you please recheck.

Also, have you tried to unplug TV power cord from wall outlet for 10 minutes to reset, replug back in, turn the TV On.

Is there any change in TV symptoms?