How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jack Your Own Question
Jack
Jack, Technician
Category: TV
Satisfied Customers: 8343
Experience:  40 years experience as audio,video repair and installation tech
39158752
Type Your TV Question Here...
Jack is online now
A new question is answered every 9 seconds

My 32inch Samsung tv picture only stays on for 1 min then

Customer Question

my 32inch Samsung tv picture only stays on for 1 min then disappears but sound is going
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: APPROX 5YRS OLD
JA: Do you plan on doing the work yourself?
Customer: NO
JA: Anything else we should know to help you best?
Customer: NO
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack and I will be helping you today

I`ll start by saying that this sounds like a backlight inverter /power supply problem depending on the model number and if you`re not going to work on this yourself then no matter what is that model number i would suggest going shopping because the shop repair is going to cost as much as a new 32" like this one

Expert:  Jack replied 1 month ago.

Let me know if you have other questions and if not for now then please do take the time to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .