It isn't the TV except so far as I am trying to set up a new DVD Player, the Samsung D530 and I am not sure I am connecting the wires correctly. One thing is definite - I do have the power cord in right but the rest is driving me crazyt
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: It's a Samsung and it is HD but I don't know the model. It was a re-gift from our daughter
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, the problem is the same on all sources. I did purchase a HDMI
cable because the information given when I was purchasing it was that there was no HDMI cable. Do I use both the red and white jacks and the HDMI Cable
JA: How long has this been an issue? What happened right before this popped up?
Customer: It's a brand new Samsung player. I received it in the mail yesterday and was trying to set it up today so I could watch a film
JA: Anything else you want the TV expert to know before I connect you?
Customer: I need all the help I can get, please