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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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When I put on my rca flat screen, it says a3 airand no

Customer Question

when I put on my rca flat screen, it says a3 airand no picture
JA: What's the model number of your TV? How old is it?
Customer: i got it for christmasit was made 7/15 model number led 32g30rqwhen i was putting it on i accidentally hit 3
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv menu doesn,t work
JA: How long has this been an issue? What happened right before this popped up?
Customer: it the tv was working it,s been a problem a few hrs. i called the cable company and they said it was the tv . how do i get the 3a air offs
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions.;

Is there a cable box connected to this tv ?