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Hello, Please elaborate - this is a new TV and you want to program the remote to the TV now? Or the remote was previously used for this TV? Is the TV functional otherwise- meaning if you press the manual power button on the set it will come on?
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
So is it the original sanyo remote that stopped working, so you want to program the logitech in its place?Is the tv still responsive to its own onboard (power, volume, menu, input, etc) buttons?
Right, but that is the onboard buttons, correct? I am asking you to confirm that the SANYO remote is not working at this point.
Which model logitech remote do you have?
I'm not sure what you are referring to, you may be seeing an automated ad for a call or remote support, which is optional and may be ignored if not wanted.
What you'll need to do is go here: https://setup.myharmony.com/?utm_source=support.myharmony.com&utm_medium=support%20article%20-%20s-r-8010&utm_campaign=download%20-%20desktop%20software&_ga=1.224312731.1890302937.1477435818#600-series
(click the above link)
On that page, download the software,
plug your remote into the computer via the usb cable,
you'll then enter the make/model of the tv (and any other device you wish to control) into the logitech software, following the prompts on screen
it will load the programming onto the remote,
then test the remote and it should control the tv functions.
If you get stuck or need help with the programming, I can try to guide you through it here, or I can do it for you remotely if needed.
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