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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Lost ability to show and get apps. Still connected to

Customer Question

Lost ability to show and get apps. Still connected to Internet.I have reset my tv but the only things that come up on menu Is the picture stuff. I have a smart 3D tv
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 month ago.

1- Could you please get me the model number written on back of TV?
2- How old is the TV and how long it have had problem?