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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13741
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Sound has gone on everything, Bush LCD42911FHD3D, Yes menu

Customer Question

Sound has gone on everything
JA: What's the model number of your TV? How old is it?
Customer: Bush LCD42911FHD3D
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes menu works, tried dvd no sound there
JA: How long has this been an issue? What happened right before this popped up?
Customer: Put on standby then turned back on couple of hours later and sound gone
JA: Anything else you want the TV expert to know before I connect you?
Customer: Can't think of anything else thanks
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.

Hello

Welcome

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

Please would you first reboot the set by unplugging the set from wallpower wait 5 mins then replug back in again let me know if there is any change thank you

Anthony