Facing TV Problems? Ask a TV Technician.
Hello, We need to clarify a few things. First, SPDIF has nothing to do with cable service - that is for AUDIO sent out to a sound system from a TV.
Secondly, are you referring to a screw-on RG6 coaxial cable directly from the wall to the TV?
Third, whom is your cable provider, or are you using an HDTV antenna to the TV?
Please reply back with specifics so we can proceed.
No, your TV BRAND is ELEMENT. Your cable provider would be "Who do you pay your cable bill to"?
In other words, that coaxial cable will not provide any sort of signal unless you have an active cable service coming down that line and we need to know what company is sending that, since most companies requires a box these days.
Okay, not all sets are created equal, and the other TV may have a better digital tuner than this one. Now that said, BEFORE you run the scan did you select "Cable" instead of "Antenna" in the Setup MENU?
Okay there's nothing else you can do, or that needs to be done. You select Cable and then run a scan. If the Element doesn't pickup and store any channels then it's an internal TV issue and either the tuner cannot process the type of signal the dorm uses, or the set's tuner is defective/faulty. There's no way around that here. I would check in with the administration and find out whom the provider is so that you can get outfitted with a cable box that you can connect to this set. Otherwise I'm sorry for the bad news on this one.
You're welcome. If you find out info from them, and need help locating a box, so let me know if you need more help. Also, could you please click a POSITIVE RATING (3-5 stars at the top of the page) and click SUBMIT so that I am credited for working with you today?
Do you need further assistance with this?