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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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First like me say I am not the most tech, It's a sharp TV

Customer Question

First like me say I am not the most tech
JA: What's the make/model of your device? How old is it?
Customer: It's a sharp TV that we did for a while have netflix n now it doesn't work at all So I tried to deactivate it n it just goes back to regular TV show
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Not much, but it's been a while now I also have bad back n 10 yr old so bare with me
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Can they call a phone at my house?
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 month ago.

Please note that I am an independent technician who depends on your positive rating to get paid by this website.
I have no control over the phone (or other) offers , these are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said please reply following info request to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thank you.