Facing TV Problems? Ask a TV Technician.
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
-Did you notice any power outages/surges/lightning?
-What have you tried so far to get it working again?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
Are you having website difficulties that are preventing you from replying?
Thanks, ***** ***** did you leave it unplugged?
Unfortunately at this point the tv needs diagnosis, parts, and service. I can help with that but with these symptoms, DIY diagnosis is going to be very complex (requires using a DMM). If you do not have the needed skills and tools then having it repaired by a local shop is your best option. I can help you with that too, just provide your zip code.
Let me know how you want to proceed and remember that I will be here with you throughout this entire process. Use the REPLY option or you may also submit a 3 to 5 star rating at the top of this page now. Rating does not close your question or prevent future replies which are at no additional cost. The longer you wait to submit a rating the less chance I will get credit.
Thanks, ***** ***** are waiting please have a look at the ratings at the top of this page. I will be right back with some local repair shops...
Are you still there?
Here are some local repair shops:
Rattigan Enterprises LLC (###) ###-####/p>
NEI After Sale Solutions (###) ###-####/p>
Atlanta Tv Repair(###) ###-####/p>
Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?