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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Can you give me the complete model number of the tv?Also in the meantime, can you try unplugging power to your cable/satellite box for a few minutes, and let me know if that helps?Thanks,
The model number is ***** on a sticker on the back of the tv.
Can you look on the back as well and see where your cable/sat box is plugged in (such as hdmi1, hdmi2, etc), then use the TV remote, pressing the Source/Input button, until you get to that corresponding mode (for example hdmi1) again, to be sure you are on the right input?
Hello, it appears your question is still open.
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Thanks for the update.