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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13719
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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No sound, 40 inch maybe 6 years old, no, Just happened

Customer Question

No sound
JA: What's the model number of your TV? How old is it?
Customer: 40 inch maybe 6 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just happened today... no event before
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.

Hello

Welcome

Please re-boot any satellite or cable box you may be using by unplugging the box from wall-power wait 5 mins then re-plug back in again, it will be a good idea to do the same with the TV at the same time.

We find software glitches within the box can cause this

Let me know how this works out, if it works out good would you please rate the answer positively by using the rating bar of stars usually at the top of the page with this post

Any issues let me know please

Thanks again

Anthony

Expert:  Anthony_Infotech replied 1 month ago.

How is this working out please?if its worked out good>>

Please consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony