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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV input selector no longer allows me to swittch from

Customer Question

My TV input selector no longer allows me to swittch from Component 1 to HDMI. The menu drops down to show the selection list of inputs, but not down to the HDMIs. When I hit the down arrow, the list collapses. How do Ii ix this?
Submitted: 6 months ago.
Category: TV
Expert:  Jack replied 6 months ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ; that model number would be 37LG50 perhaps ?

Do you mean the HDMI selection is grayed out ?
Please let me know when you are ready to proceed .

Customer: replied 6 months ago.
No not greyed out, the remote down selector cannot move down the list to get to HDMI
Expert:  Jack replied 6 months ago.

What is connected in that hdmi input ?

Customer: replied 6 months ago.
A Fire Stick
Expert:  Jack replied 6 months ago.

Anything else HDMI connected to this tv ?

This used to work and stopped or your just plugged this in ?

Expert:  Jack replied 6 months ago.

I should`ve ask , anything else you could try HDMI on this tv , like a dvd player for example ?

The tv wont go to an inactive HDMI input , for example if your stick is defective

Try to unplug and replug the stick in that same input or try another one

Customer: replied 6 months ago.
Never mind. I fixed it myself by going to live TV and then back to Component 1; now input selection scrollable and HDMI selection possible. Your "answers" were of no help.
Expert:  Jack replied 6 months ago.

You`re most welcome