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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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It just started hissing and smoking from the back center i

Customer Question

it just started hissing and smoking from the back center i have the back plate off and am trying to see where the smoke was coming from so i can fix it
JA: What's the model number of your TV? How old is it?
Customer: samsung s42ax-yb02 prob 3 or 4 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: eveything still works fine... i only noticed the issue when watching a show from my DVD player
JA: How long has this been an issue? What happened right before this popped up?
Customer: it has happened 2 times in the last week. Nothing happens before it starts the pcture and show continues to work while it begins to hiss and smoke
JA: Anything else you want the TV expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, Please get the MODEL number off of the back of the Samsung (the number you posted is the panel part number).

Expert:  Aric replied 1 month ago.

Model would be something like PN60L6400 etc.