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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8343
Experience:  40 years experience as audio,video repair and installation tech
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Aspect is not fit screen too zoomed, Trying to find out, Yes

Customer Question

Aspect is not fit screen too zoomed
JA: What's the model number of your TV? How old is it?
Customer: Trying to find out
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes on menu
JA: How long has this been an issue? What happened right before this popped up?
Customer: Not sure visiting inlaws
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ;
Please let me know when you are ready to proceed .
Also ,Could you please give me the tv`s model number written on the back cover ?

Expert:  Jack replied 1 month ago.

If you have problems with the model number then never mind for now.

Expert:  Jack replied 1 month ago.

look on the cable box remote for a button that may be called something like ; zoom, size, format, aspect , HDzoom etc. , often has a pound (#) symbol on it or a star and sits below the digits 7 or 9 , try to press that button repeatedly to toggle between the different aspect ratio`s.
Between the 2 remotes (tv and cable box)you should be able to find the correct aspect ratio /format.

Expert:  Jack replied 1 month ago.

If that answers your question please do not forget to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time (free of charges) if you have questions or need further help.