Have TV Questions? Ask a TV Technician
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up ;Please let me know when you are ready to proceed .Also ,Could you please give me the tv`s model number written on the back cover ?
If you have problems with the model number then never mind for now.
look on the cable box remote for a button that may be called something like ; zoom, size, format, aspect , HDzoom etc. , often has a pound (#) symbol on it or a star and sits below the digits 7 or 9 , try to press that button repeatedly to toggle between the different aspect ratio`s.Between the 2 remotes (tv and cable box)you should be able to find the correct aspect ratio /format.
If that answers your question please do not forget to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time (free of charges) if you have questions or need further help.