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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14229
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My tv turns on with picture, then 5 -10 seconds later, a

Customer Question

Hello, my tv turns on with picture, then 5 -10 seconds later, a black bar appears and black from sides close together until picture is completely black in a few more seconds. Looked with flashlight, can not see any fuzzy images or movement in screen after that. Sound remains fine. Have a clue? Thank you, Sam
Submitted: 6 months ago.
Category: TV
Expert:  Anthony_Infotech replied 6 months ago.

Hello

Welcome

Sorry you are having trouble here

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

I will need the model number please found on the back of the set?

Anthony

Customer: replied 6 months ago.
Model # 42HL167
Expert:  Anthony_Infotech replied 6 months ago.

Sam if you press the menu button of the sets own remote control does the menu come up please?

Anthony

Expert:  Anthony_Infotech replied 6 months ago.

I am referring to during the fault

Customer: replied 6 months ago.
The menu does not show on the black screen
Customer: replied 6 months ago.
Anthony, are you still there? I don't want to lose our connection. Sorry to bug you, just waiting is not one of my favorite things
Expert:  Anthony_Infotech replied 6 months ago.

Yes

Expert:  Anthony_Infotech replied 6 months ago.

I was just checking out the info for this set

Expert:  Anthony_Infotech replied 6 months ago.

OK you have a board problem here likely to be power-board but could be the mainboard particulalrly as you referred to bars appearing now this will mean replacing a board in the set is this something you think you would undertake yourself?

Expert:  Anthony_Infotech replied 6 months ago.

Otherwise I am not sure considering the sets age if its viable for a tech to do dues to costs

Expert:  Anthony_Infotech replied 6 months ago.

Cost of aboard either board is around $100

Expert:  Anthony_Infotech replied 6 months ago.

What do you think?

Expert:  Anthony_Infotech replied 6 months ago.

I can help you with the work however you will need a volt\ohm meter and practical ability to get the board in and out

Expert:  Anthony_Infotech replied 6 months ago.

How old is this set now please?

Expert:  Anthony_Infotech replied 6 months ago.

Please at this point consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony