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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14499
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Have a sonny model kds r60xbr2 red lamp light 4 times

Customer Question

have a sonny model kds r60xbr2 red lamp light 4 times nopicture or sound /
JA: What's the model number of your TV? How old is it?
Customer: kdsr60xbr2
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the tv is approximately 10 years old and right now we have no screen, we get power and 4 blinking red lights
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was watching the tv and the screen went blank its been about two days since we have been able to get anything on it
JA: Anything else you want the TV expert to know before I connect you?
Customer: the sound will come for just a second before the red light starts flashing
Submitted: 8 months ago.
Category: TV
Expert:  Anthony_Infotech replied 8 months ago.

Hello

Welcome

Sorry you are having problems here you are not with a live tech not the computer generated assistant my name is Anthony

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

You are sure this is the lamp light blinking 4 and NOT the powerlight?

Anthony

Customer: replied 8 months ago.
it is the power light blinking
Customer: replied 8 months ago.
no thank you
Expert:  Anthony_Infotech replied 8 months ago.

OK 4 blinks is a fan error

Expert:  Anthony_Infotech replied 8 months ago.

can you get the lower back off the set and examine the fans?

Expert:  Anthony_Infotech replied 8 months ago.

A fan is either clogged or bad

Expert:  Anthony_Infotech replied 8 months ago.

so long as this is the powerlight and NOT the lamp light blinking 4

Customer: replied 8 months ago.
thank you we will check on it.
Expert:  Anthony_Infotech replied 8 months ago.

If you have any problems let me know

Please consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Expert:  Anthony_Infotech replied 8 months ago.

Do you need more help please?

I only receive credit from the site when you rate me 3 to 5 stars thank you,note question is open for 30 days should you come back thanks again

Anthony

Expert:  Anthony_Infotech replied 8 months ago.

Please consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony