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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My daughter pushed a button on the control 4 and now i can't

Customer Question

Hi
JA: Hi. What seems to be the problem?
Customer: my daughter pushed a button on the control 4 and now i can't turn the tv on...how do i fix this?
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: samsung and had this one other time
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since last nite and i've tried using the av help wizard
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no just help please!
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, What's the model number off of the back of the TV?

Customer: replied 1 month ago.
i don't know it's on the wall - it's a series 5+ 550 plasma tv
Customer: replied 1 month ago.
can you help or not? I am not paying anymore for a phone call....
Customer: replied 1 month ago.
hello!
Customer: replied 1 month ago.
ok if your not going to answer me then i'm cancelling my payment....
Customer: replied 1 month ago.
this is a horrible service and i will rate it! worthless
Customer: replied 1 month ago.
forget this is horrible and worthless i'm cancelling my payment- rip off