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Hello, Sorry you're having problems. I need some more info to help you sort this.
1) What do you mean the RCA remote won't work with your Cogeco remote exactly?
2) Can you get the model number off of the BACK of the TV (SRS WOW is not a model)?
3) Please grab the original RCA remote (forget the other remote) and press Volume (as a TEST). Does the volume bar indicator show up on screen?
Please read my reply and postback to continue.
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