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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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When i turned the tv on, it had an update available. I click

Customer Question

When i turned the tv on, it had an update available. I click "update later" and now I can't get the tv to stay on. It comes on and then goes off. It says 729.pHD. What does this mean? How do I fix it?
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 month ago.

- Could you please get me the model number written on back of TV?

- Does TV turn On and Off itself repeatedly?

Customer: replied 1 month ago.
4-450-045-01
It does not turn off and on.
Wwhen I press the on button it comes on for a few seconds and leaves me that code and turned off.
Expert:  Shahid replied 1 month ago.

OK, TV model number would start like KDL-xxxxx so please recheck the model number.

Does power light on TV start flashing when TV switch Off?

Customer: replied 1 month ago.
Let us forget this. I have a program to watch on my other tv.
Expert:  Shahid replied 1 month ago.

OK, we can continue it at later time.

Thanks.