Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
- Could you please get me the model number written on back of TV?
- What video input of TV is connected to cable box and what type of cord is used for it?
It seems TV has set on wrong input that is why not getting cable box video signals.
Please find Input or Source button on your TV remote (not the cable remote) and press it to get input source list on TV screen, select correct video input in that source list that should get you cable box channel picture, then you can use cable remote to change channels. Please reply back with the result.
OK, try the suggestion mentioned in previous reply when get time and reply back with the result.
Phone call assistance would cost you additional $26, please confirm if you wish to proceed with it or prefer to troubleshoot the problem here in text chat.
Also, have you tried the suggestion I gave in previous reply?
This is odd, do yu see Input button on control buttons located on TV itself?